Tips to know if an NBFC accepting deposit is genuine or not? Verify whether the name of NBFC appears in the list of deposit taking NBFCs entitled to accept deposits, available at Reserve Bank of India website and to ensure that it is not appearing in the list of companies prohibited from accepting deposits. NBFCs must prominently display the Certificate of Registration (CoR) issued by the Reserve Bank on its site / in its office. This certificate should also reflect that the NBFC has been specifically authorised by RBI to accept deposits. Scrutinize the certificate to ensure that the NBFC is authorised to accept deposits. NBFCs cannot accept deposits for a period less than 12-months and more than 60 months and the maximum interest rate that an NBFC can pay to a depositor should not exceed 12.5%. The Reserve Bank publishes the change in the interest rates on https://rbi.org.in Precautions to be taken by depositors When depositing money, insist on a proper receipt for each and every deposit made with the bank / NBFC / company. The receipt should be duly signed by an officer authorised by the company and should state, inter alia, the date of the deposit, the name of the depositor, the amount in words and figures, rate of interest payable, maturity date and amount. In the case of brokers / agents, etc., collecting public deposits on behalf of NBFCs, verify that the brokers / agents are duly authorised for the purpose by the concerned NBFC. Remember that the Deposit Insurance facility is not available to depositors of NBFCs. How to file a complaint against NBFCs 1. Complaint to RBI Ombudsman For filing complaints online, please visit the link at RBI Complaint Management System Complaints in physical / paper form can be sent to CRPC, Reserve Bank of India, Central Vista, Sector -17, Chandigarh -160 017. 2. Complaint to Securities and Exchange Board of India (SEBI) Please visit the link at SCORES - SEBI Complaints Redressal System portal 3. Complaint to Insurance Regulatory and Development Authority of India (IRDAI) Please visit the link at Integrated Grievances Management System (Bima Bharosa) 4. Complaint to National Housing Bank (NHB) Please visit the link at Grievance Redressal - National Housing Bank (NHB) 5. Complaint to National Cybercrime portal Please visit National Cybercrime Reporting Portal